ITSM Consultant

TITLE: ITSM/BMC Consultant

LOCATION: Hopkins, MN

DURATION: 3-6 months (remote once acclimated)

SUMMARY

We currently have a project in flight building out the TSO platform and are in need of a Subject Matter Expert with BMC Atrium Orchestrator/Truesight Orchestration. The TrueSight Orchestration product is an IT-process-automation platform that enables you to implement run book automation and use Operator Control Panel (OCP) a web-based interface that enables operators such as service desk personnel, network operators, and IT technicians to run workflows in a semi-automated mode in your IT environment.

You can access TrueSight Orchestration module workflows for the BMC Service Desk Automation run book using the TrueSight Orchestration Development Studio Project Navigator. The BMC Service Desk Automation run book contains the following modules and their respective workflows.

  • BMC Service Desk Automation Fulfillment Cases module workflows
  • BMC Service Desk Automation module workflows
  • Generic TrueSight Orchestration workflow response template
  • Working with error definition and messages

As a top IT Professional services firm founded in 1989, Zinncorp has been focused on delivering high-quality IT talent acquisition and consulting services. Our proven recruitment methodology is an integral part of what separates us from our competition.

 

Zinncorp is an equal opportunity employer and consider qualified applicants for employment without regard to race, gender, age, color, religion, disability, sexual orientation, or any other protected factor.

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